![]() If you are using a regular iPod such as a Classic, Nano, or Shuffle, and are using a Mac, please download and install this version of iExplorer: Regular iPods download for Mac. If your device is showing as connected in iTunes without any errors but it still can't be seen in iExplorer, you should try completely closing or quitting iExplorer, then reopen it, and see if that helps, or try unplugging & reconnecting your iPhone or iPad and check again. An active iTunes connection is required since iExplorer uses the iTunes interface to access the data on your iPhone or iPad. I'm devastated and dumbfounded.If iExplorer is still showing the screen to connect your iPhone, Pad or iPod when your device is definitely plugged in with its USB cable, open iTunes and make sure it is appearing as connected in iTunes first. Tech support has disappeared leaving me with no explanation as to why I have lost almost TWO DECADES of my history. Its as if I never used the application before. The APP however remains in my application folder with NO backup to be found anywhere on my MAC. Nor a "BACKUP" folder related to iExplorer. There is NO MobileSync folder to be found anywhere. The useless tech support regurgitated the online text book support, "Go to Home/Library/Application Support/MobileSync/Backup/" On my mac there is NO "MobileSync" folder within Application Support. A folder I could never possibility delete something by accident. I have never reinstalled my system and this backup is by the APP's discretion buried on my hard drive. NADA! The backup is GONE! It exists NOWHERE on my desktop. ![]() Conversations with friends lost for Christ Sake! When attempting to access the backup via the app this week. ![]() Not to mention the sentiment of this archive. It was my life line to archiving my past which is at the center of my art practice. This backup held FIFTEEN YEARS of communication with loved ones, friends and colleagues. I often accessed this iExplorer backup to reference my history of communications. I lost 15 years of communication because of this application! DO NOT USE IT! Two years ago I bought this application to download my iPhone system into a desktop backup in order to start a fresh phone. Works with all types of iPhones, iPads, iPod Touch, and regular iPod.Export: Messages (including attachments), notes, voicemail, call history, contacts, calendars. ![]()
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